Privacy Policy

---

Effective Date: 23/05/2025

At Acupuncture By Helena Hall we are committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our clinic or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email, date of birth.
• Health Information: Medical history, treatment records, current health      conditions, medications, and other information relevant to your treatment.
• Payment Information: Insurance details, billing address, and payment method      (note: we do not store full credit card numbers).
• Website Data (if applicable): IP address, browser type, referring/exit pages,      and cookies for website functionality and analytics.

2. How We Use Your Information

We use your information to:

• Provide acupuncture and wellness services.
• Schedule appointments and manage patient records.
• Communicate with you regarding your treatment or account.
• Bill for services and process insurance claims.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Health insurance companies (for billing purposes).
• Medical professionals involved in your care (with your consent).
• Legal authorities, if required by law or to protect our legal rights.

4. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your records.
• Correct or update inaccurate information.
• Request the restriction or deletion of your data.
• Withdraw your consent to data processing (where applicable).

To exercise any of these rights, please contact us using the information below.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Retention of Records

We retain your personal and health information for as long as necessary to provide services and comply with legal obligations, including applicable health and insurance regulations.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

8. Contact Us

If you have questions or concerns about this policy or our data practices, please contact:

Acupuncture By Helena Hall
Email: helena@acupuncturebyhelenahall.com

Website: www.acupuncturebyhelenahall.com